We are in the Cigna and Medicare networks. However, the precise way in which an insurance company (Cigna or any other) may contribute to your therapy will always depend on the specific terms of your plan. We would be happy to verify those terms for you, if you provide us (by email to: paulolazarolcsw@gmail.com) with a copy of your insurance card (front and back) and your driver’s license. We will get back to you with the information as soon as possible within 48 hrs.
If, instead, you would like to contact your insurance company yourself, we would suggest that you ask them the following questions:
1. Is the psychotherapist Paulo Lazaro, LCSW, CBT, EMDR, NLP in my network? (for telehealth consultations and/or for both physical offices, the North Miami and the Coconut Grove one?)
2. What would be the specific contribution of my plan for “office visits, or telehealth consultations, outpatient, mental health treatment?” Would I be required to pay a co-pay? How much?
3. If my plan offers any contribution, how much could I expect to be reimbursed per visit (Examples of CPT codes: “90791,” “90837,” “90834″)
4. Do I need a pre-authorization?
5. Is there a maximum number of visits allowed? Is that based on a calendar year?
6. How much of my deductible have I reached? Is that based on a calendar year?
7. How long do I have to submit the claim after my visit, and what is the address to where I should send the claims?
8. What documents would I need to submit to the insurance company in order to be refunded?
9. How long would the reimbursement take?
10. Would the reimbursement come to me or to my therapist? If it goes to him, would I be informed of the payment?
Coconut Grove
2000 South Dixie Hwy - Suite 202 Coconut Grove, FL 33133
Coconut Grove
2000 South Dixie Hwy - Suite 202 Coconut Grove, FL 33133
North Miami
13499 Biscayne Blvd - Suite 208 North Miami, FL 33181
North Miami
13499 Biscayne Blvd - Suite 208 North Miami, FL 33181